Skip to main content
Sephora Australia Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Sephora Australia
  2. Refunds, Returns and Exchange

Refunds, Returns and Exchange

  • What is the return and exchange policy for change of mind?
  • What is the return and exchange policy for items which triggered an allergic reaction?
  • What is the return process?
  • How long will my return take?
  • Who will cover the cost of my return?
  • What if my item was missing, incorrect, damaged, or faulty?
  • Can I return Sexual Wellness products?
  • Can I return items paid with Klarna?
Sephora Australia