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  1. Sephora Australia
  2. Sephora Beauty Pass

Sephora Beauty Pass

  • I have questions redeeming my Beauty Pass Rewards.
  • I signed up as a Beauty Pass Member in one of the Sephora stores. Do I need to sign up online again?
  • I signed up as a Beauty Pass Member in one of the Sephora stores. How can I activate my Beauty Pass Membership online?
  • I forgot to flash my virtual Beauty Pass Card in store. How do I get the points from that purchase credited to my account?
  • Can I earn points when I shop overseas?
  • What is Sephora Beauty Passport?
  • Do I have to register for Sephora Beauty Passport to enjoy the cross-border privileges?
  • How do I sign up as a Beauty Pass Member?
  • How do I find my Sephora Beauty Pass Membership ID?
  • Why should I have the Sephora App?
  • What is Sephora Beauty Pass and how do I earn points?
  • What are the different Sephora Beauty Pass Tiers and how do I reach them?
  • Everything you need to know about expiring Beauty Pass Points.
  • Merge, update or rectify issues with your Beauty Pass Account
  • I didn't receive my points. How come?
  • Will my tier be downgraded if I use my points?
  • How can I maintain my Tier Status?
  • How can I redeem my Birthday/ Welcome Gift? (Gold & Black Tier)
  • What Complimentary Services am I entitled to? (Gold Tier Members)
  • Will I continue to earn points or accumulate spend if I use a promo code or a 10% off Reward?
  • I need help with a point refund/ deduction.
  • Can I return Rewards?
  • Can I still get a physical Beauty Pass Card?
  • What are Beauty Pass Store Events?
  • Will my personal information be shared with third parties?
  • Can I delete my account?
Sephora Australia