Do contact us within 3 days from the date of purchase via the App/Web > Contact Us or Live Chat, and select 'Point Inquiry' as the concern.
To help us verify your account and credit the points, please include your:
1. Beauty Pass Membership Number
2. Registered Email Address
3. A full photo of your receipt
You can retrieve your Membership Number by logging in to your account and accessing 'Account' on the Sephora App or 'Dashboard' on the Sephora website.
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