I am using Apple's email services, why am I not receiving emails from Sephora?

Apple has recently made some changes in their email services and if your email address ends with @icloud.com, @me.com, or @mac.com, you will not receive some of our emails.

We are working with Apple to make sure you'll receive emails again. In the meantime, you may refer to the table below on the next steps you can take:

Email Type	Next Steps for Customers
Password Reset	Please Contact CS for further assistance
Account validation (sign up) / Verification (sign in)	Please Contact CS for further assistance
e-gift card	Please Contact CS, we can help you send the e-gift card to another email address
Payment failure	Please Contact CS, we can help provide you with a retry payment link
Order Cancellation	For Status Check, please contact CS. For cancellation requests, please note that we are unable to cancel an order that was successfully placed
Order Confirmation (Online Order) / E- receipts (Store Purchase)	For Order Confirmation (Online Order), please contact CS. For Store E-receipts: N/A - Fix Pending
Click and Collect	Please Contact CS so we can help check your order status.
Ship From Store
Various Online Order Status Emails
Account Update	Please Contact CS so we can help check your account details.