From time to time, we will reach out to customers with issues related to their order, or regarding promotions being held on our website.
If you receive an email or notification from Sephora, it is important to check that it has been sent from a legitimate source, to avoid any phishing scams. For reference, all authentic emails from Sephora AU will be sent through either contact@sephora.com.au or events@sephora.com.au.
Should you ever receive an email sent from an alternative email address, please flag this with the Sephora Customer Care Team (via our web form) and report the email as spam.
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