We understand you might not be available at your shipping address or able to collect your order from a post office during business hours, but still want to ensure that your Sephora package is delivered safely.
Collection Point is a 24/7 service run by Australia Post, where your order will be sent to a parcel locker of your choosing and left in a secured lock box. The box can only be accessed using the unique pin that gets sent to you (via email or text) once you have placed your Sephora order.
To opt for the “Collection Point” delivery method, please add your desired products to the bag and proceed to check out. You will then be prompted to choose the parcel locker location best suited to you.
Your order will be shipped to your chosen location, within our standard shipping timeframes and you will receive a notification once it has been delivered. You may collect the parcel at any point during the day or night.
Please note that all orders must be collected within 48 hours, otherwise, it will be transferred to a nearby post office for collection. Additionally, there are no extra costs involved in using this service, other than the $6.00 shipping fee (if your order is under $25.00).
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